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- is all about extraordinary service from the second you enter. Thoughtfulness and attention to detail are paramount and make every guest feel like a VIP.
- The ultra-luxurious hotel blends Far East graciousness with Midwestern hospitality and understated, elegant design. Plus, a recent renovation made the hotel a technological leader with at least three tablets in every room to control everything from the TV to lighting and room service.
- I spent the night in a room, which was comped for this review, but starts at $550. All rooms start at 535 square feet and have just about the same layout and amenities with price differing based on the view. The entry-level are the same size and start at $399.
- Read all Business Insider hotel reviews here.
2020欧洲杯小组赛 is world-renowned for extraordinary service and elegance and indeed from the moment I walked in, I went from ordinary city dweller to a VIP.
The next 24 hours were spent in a state I could only describe as frictionless, and that's without even hitting the spa.
2020欧洲杯小组赛Since opening in 2001, the five-star has consecutively been named not only the best hotel in Chicago but also one of the best in the US. Unlike most other hotel companies, the Hong Kong-based brand is still entirely family-owned and is the world's oldest hotel company still in continuous operation.
The Chicago location is one of only three Peninsulas in the United States and just 10 in the world — three new ones are currently being developed in London, Istanbul, and Yangon.
For the savvy business traveler and upwardly mobile family, has 339 luxurious and spacious guest rooms and suites furnished in a classic style. Every room has state-of-the-art technology that allows guests to control nearly everything with the touch of a button.
Rates in the low season start just under $400, and although pricey, it's definitely worth a splurge to experience the impeccable service, attention to detail, and incomparable luxury.
I spent the night in a room, which was comped for this review, but starts at $550 per night. However, all the rooms are roughly the same size with 535 square feet and near-identical layouts and amenities. The one key difference between rooms, and prices, is the view. My room faced iconic Michigan Avenue. Entry-level Superior rooms start at $399, but face west or south.
Suites are on a whole other level, of course. They start at about 800 square feet for $750 and go up to more than 2,500 square feet for the or the , which will run a few thousand dollars a night.
Need more Chicago hotel suggestions? Read our list of the best hotels in Chicago.
Keep reading to see why I was so impressed by .
As I approached the hotel I was first taken aback by two life-sized Chinese lion statues guarding the entrance of the hotel, as well as the fact that the building took up a full city block.
From the very moment my hand touched the revolving door at the , I was taken care of. John, the doorman, welcomed me and showed me to the elevators. He coolly asked my last name — little did I know that set in motion a whole chain of events from the guest relations team that work hard to anticipate every visitor's arrival.
2020欧洲杯小组赛Just seconds later the assistant guest relations manager, Scott, held the elevator for me and whisked me to the main lobby on the fifth floor. He already had my keycards in hand so I didn't even have to go to the registration desk.
2020欧洲杯小组赛And this was not because I was a freelance writer doing a review on the hotel. He assured me this is what they try to do for every guest here — especially when you arrive with their car service or have given them your approximate check-in time, like I did.
We walked up to the lobby through a grand hall, which led to a larger-than-usual concierge desk (setting the tone for guest service) and the registration desk around the corner.
Scott pointed out the restaurants and I got a peek of the extremely grand Lobby restaurant with its extra-high ceilings and oversized windows. He then escorted me up to my room.
I stepped into my room and immediately felt myself exhale. The room was recently renovated with a calming palette of cream hues punctuated by azure blue accents as a nod to Lake Michigan, with furniture made with exotic Macassar wood.
There was a pristine wall-to-wall, lightly patterned beige carpet underfoot and crown molding above. Walls were wrapped in a lightly textured, grasscloth wallpaper.
Sustainability is important at the . All of the paint and carpeting are eco-friendly with low VOC levels, and all of the furniture was made within a 2000-mile radius.
Between the bed and the window was a sofa area backed by a large custom print of a chrysanthemum, the official flower of Chicago, and one of the four "noble" flowers found in Asian art and culture (the other three being the orchid, the lotus, and the plum blossom).
2020欧洲杯小组赛The King bed was set into a slightly recessed alcove and covered in crisp, white Italian Pratesi linens with just a hint of blue stitching around the edges.
2020欧洲杯小组赛My 17th-floor room had one of the best views from the hotel — facing east across Michigan Avenue with decent views to the left and right including the iconic 100-story 875 North Michigan Avenue (formerly the John Hancock Tower).
2020欧洲杯小组赛Just a few years ago, modern technology was seamlessly incorporated throughout the hotel without compromising the classy feel. Each room has three tablets — one at the desk and one at each bedside table — plus digital wall keypads for lighting. These user-friendly features control just about everything including room temperature, lighting, housekeeping, room service, radio, TV channels, plus you can look up the hotel's restaurant menus, minibar prices, the weather and even your flight departure time. They are programmed to operate in 11 different languages and in Peninsula-style, they're pre-programmed to your native tongue before you check-in.
2020欧洲杯小组赛There were plenty of outlets at desk level and a gaggle of every charging cord imaginable was tucked into a nightstand drawer. While a very nice idea, the one obvious issue was that the cables were too short if you wanted to use your phone while it was charging.
Drawers in the work desk contained everything from an old-school, big pink eraser to a full-sized printer. Another drawer revealed another gadget, which enabled you to connect your device to Bluetooth and screen cast it on the 55" flat-screen TV.
At their "nutrition station" I found a minibar stocked with drinks, a drawer of snacks, and another drawer with wine and glasses. There's a Nespresso machine in every room as well.
The marble bathroom came with a large soaking tub with a recessed TV screen, a built-in hands-free phone with a radio/TV remote, and a separate shower. There was one sink (suites come with two) and the black granite counter would be a bit crowded for two people. Although there was a separate shelf on the opposite wall, plus they set up part of the desk in the bedroom to be used as a makeup area with footstool and a large mirror. My bathroom was stocked with Oscar de la Renta products and robes and slippers are in the closet. These are the first-ever hotel slippers that actually fit my size 7 feet.
2020欧洲杯小组赛Water pressure was very strong in the shower and I enjoyed playing some relaxing jazz music while I got ready. I was a little surprised that there was no bathroom amenity kit with cotton swabs, shower cap, and the like, but I'm sure if I called down, one would arrive in a jiffy.
2020欧洲杯小组赛I appreciated the walk-through closet area with a large luggage bench and glass-front drawers underneath. I noticed all the drawers in the room and even the bathroom were installed with a soft close feature, which felt especially thoughtful.
In the evening, turndown service included some of the normal things such as having the curtains drawn, lights dimmed, and the covers pulled back. But at the Peninsula, they also put out my slippers, left a bookmark on top of the book I was reading, and neatly wrapped my cellphone's charging cord with a ribbon.
It could have been because I was on a high floor, but I felt the room was very quiet and could barely hear the street noise below. As a result, I slept quite well. Overall, I quite liked this room and would gladly stay here again, though cheaper standard rooms are appointed the same, just with less impressive views. For the strongest value, given the high price of staying here, it might be worth sacrificing the views for a more competitive rate.
The entire 19th and 20th floors of the hotel are dedicated to wellness. Guests can indulge in Asian-inspired treatments at the 15,000-square-foot spa, work out at the bright, state-of-the-art fitness center, or dive into the palm tree-lined half-Olympic length swimming pool while enjoying spectacular views from the floor-to-ceiling windows.
Access to and gym is complimentary to all hotel guests, but it's worth noting that locals also have access through memberships, which can add to crowding. I was worried about getting a treadmill in the morning because of this, but luckily I was still one of only three people using the equipment at 8 a.m.
There are four on-site restaurants at the Peninsula.
2020欧洲杯小组赛 is an indoor/outdoor lounge with a creative cocktail program and global small plates.
The Lobby restaurant, which should not be mistaken for, well, a typical lobby restaurant has striking 20-foot floor-to-ceiling windows and features all-day contemporary American cuisine. There's also a popular afternoon tea and extraordinary Sunday brunch. Plus on Friday and Saturdays the decadent chocolate buffet "Chocolate at The Pen" is worth every calorie.
I dined at award-winning (my meal was comped as part of my stay), which features a menu of traditional Shanghai and Cantonese dishes, with a modern twist. The space had an old supper club vibe and continued the thread of incredible service. I could not decide between the scallops with truffle sauce and the server-recommended Szechuan Chilean Sea Bass, so he insisted on bringing me half orders of each … and suffice it to say, I ate it all.
Everything! On the doorstep of the Magnificent Mile, Chicago's premier business and shopping district, the hotel is just steps from the historic Water Tower, exclusive shops, and the observatory high atop the John Hancock Building.
2020欧洲杯小组赛Also nearby are the Museum of Contemporary Art and Navy Pier.
is currently ranked 4 out of 205 hotels on with a 5-star excellent rating. gives it a rating of 9.5 out of 10.
2020欧洲杯小组赛Reviewers consistently praise the location and service saying you get "the white glove treatment" and that the staff "ensured that every need had been met."
A few unhappy guests complained about rude bar staff and excessive wait times for the bar or popular afternoon tea. Some also noted that except for going outside and around the corner to Pierrot Gourmet (the more casual hotel cafe), there is nowhere on the hotel's main floor to grab a quick coffee.
Who stays here: 2020欧洲杯小组赛During the week, the attracts a large contingent of professional business travelers, including individuals and large meeting groups. On weekends it tends to skew toward girlfriends and mother-daughter spa getaways, plus families and even some locals coming downtown for a luxurious staycation.
We like: The tricked out technology in every room. A minimum of three tablets gives you access to everything from playing music, turning on a digital "privacy please" light outside your door, and making free VOIP calls to anywhere in the world.
We love (don't miss this feature!): The exceptional service. Expect to not lift a finger while at the Peninsula. You just can't beat the amazing attention to every detail and removing any obstacle to ensure you experience a restful stay. The little touches by the staff to welcome me at the front door, provide me with a cleaning cloth for laptop screen, and greet me by name were fantastic.
We think you should know: 2020欧洲杯小组赛Of course, this kind of luxury comes at a high price. Be aware that on-site costs are also higher than other expensive hotels. For example, a room service grilled cheese sandwich costs $21, just three dollars less than the lobster roll. It's also worth noting that does not offer any points-based loyalty program.
We'd do this differently next time: I'd bring my swimsuit and splurge on a treatment at the spa. Better yet, I'd bring my boyfriend with me so we could experience it all together.
The five-star is one of our pricier recommendations, but for good reason. It ticks all the boxes — grand elegance, number-one rated service, perfect location, and high-end amenities. The award-winning restaurants do not disappoint and if you can, treat yourself to the two-story spa — it's worth the splurge.
The hotel is also right on Chicago's magnificent mile with dozens of shops and restaurants within walking distance.
2020欧洲杯小组赛You may not want to break the bank on a suite or high-tier room, so for the best value, book a Superior room. All rooms are large with the same amenities so there's no sacrifice on comfort here. The difference in price is just the view but in all honesty, there really are no bad views. And while you won't earn any points, you will come away with some pretty nice memories.
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